Your Data & Privacy
Your privacy and the data you volunteer, are managed with thought and care.
I endeavour to be compliant with General Data Protection Regulation (GDPR). I am registered with the Information Commissioner’s Office as a Data Controller (registration reference: ZA346674, start date: 21 April 2018).
What follows is an overview of the data I collect for the purposes of running and managing my coaching practice:
When we work together in a 1:1 relationship, I will collect your name, email and contact details for the purposes of our coaching sessions. This data is held within Satori and my private paper files.
I may share aspects of our coaching work during professional supervision. No details are shared that could identify you specifically.
We may also agree that I will record our sessions for your own reflective purposes. These recordings are stored in a secure and encrypted file in Dropbox Pro. I delete these recordings every six months.
When you register for a group programme, workshop or retreat, the data you voluntarily provide may be held by SendOwl, MailChimp, Paypal, Google forms and Thinkific for the purposes of delivering services to you.
NEWSLETTER SUBSCRIBERS AND WAITING LISTS
When you sign up for my newsletter, I collect your name and email address. If you sign up to be kept informed of availability for my services, I collect your name and email address. This data is held in ConvertKit.
Your name and email address are used to contact you.
I may collect your IP address and information regarding your location and pages accessed. This provides analysis of general website traffic flows, activity and performance. This meta-data is collected and stored in WordPress and Google Analytics and cannot be used to identify you as an individual.
YOUR LEGAL RIGHTS
I fully support the ethos of GDPR which is designed to keep the ownership of personal data within the control of individuals.
This means you have rights in relation to your personal data, including the right to request access, request correction and request erasure of your personal data.
YOUR ACCESS TO YOUR DATA
You have the right to request a copy of the information I hold about you. If you would like a copy of the personal information I hold, please contact me.
You also have the right to be forgotten, so you can request the data I hold, to be deleted.
MY PROCESS FOR RESPONDING TO YOUR DATA REQUESTS:
You will find an obvious link in every email correspondence I send you. This will allow you to update or remove any email related data, instantly.
If you wish to contact me directly, please email me at firstname.lastname@example.org. I will respond to all legitimate requests within 30 days.
If you are not satisfied with my response or believe I am processing your personal data in any way that contravenes the regulations, you can complain directly to the Information Commissioner’s Office (ICO).